top of page

Privacy Policy

Last updated: August 2026

1. About this Privacy Policy

This Privacy Policy explains how Daren Sellwood Ticketing Ltd ("we", "us", "our") collects, uses and protects personal information when you visit our website or contact us.

We are committed to protecting personal information and handling it responsibly in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information we collect

We may collect and process the following personal information:

  • Name

  • Job title and organisation

  • Business email address

  • Business telephone number

  • Any other information you choose to provide when contacting us

We primarily process business contact information relating to clients, prospective clients, suppliers and professional contacts.

We do not typically collect sensitive personal data or information relating to members of the public or ticket purchasers through this website.

3. How we use your information

We use personal information for the following purposes:

  • Responding to enquiries and requests for information

  • Communicating with current, prospective and former clients

  • Providing ticketing consultancy and advisory services

  • Managing client relationships and business administration

  • Maintaining appropriate business and financial records

We process personal information where we have a lawful basis to do so, including where necessary for the performance of a contract, taking steps before entering into a contract, complying with legal obligations, or pursuing our legitimate interests in operating and developing our business.

4. Client confidentiality

We understand that clients in the theatre and entertainment industry may share commercially sensitive information, including information relating to productions, ticketing strategies, sales performance, pricing approaches, operational plans and future projects.

We treat all client information as confidential and will not disclose, publish or share confidential client information without appropriate permission, unless required by law or necessary to provide agreed services.

Where we reference clients, productions or projects on our website or in marketing materials, we will only do so where appropriate and with the relevant permissions.

5. How we store and protect your information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.

Information may be stored and processed using trusted business systems, including:

  • Microsoft 365 and Outlook for business communications

  • FreeAgent for accounting and financial administration

  • Website hosting and domain service providers

These providers may process personal information on our behalf and are selected with appropriate security measures in place.

6. Sharing your information

We do not sell, rent or share personal information for marketing purposes.

We may share information where necessary with:

  • Professional advisers, such as accountants, where required for business administration;

  • Service providers who support our business operations;

  • Authorities or organisations where we are legally required to do so.

7. How long we keep your information

We retain personal information only for as long as necessary for the purposes it was collected.

Client and financial records may be retained for longer where required to meet legal, regulatory or accounting obligations.

8. Your rights

Under UK data protection law, you have rights relating to your personal information, including:

  • Requesting access to the information we hold about you;

  • Requesting correction of inaccurate information;

  • Requesting deletion of information where appropriate;

  • Objecting to or restricting certain processing activities.

To exercise these rights, please contact us using the details below.

9. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Daren Sellwood Ticketing Ltd
Email: daren@darensellwood.com

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business or legal requirements. Any updates will be published on this page.

bottom of page